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Academic license not working

#1
Hi, I am having some problems with an academic license bought on May 2020
I am trying to use RoboDK at home but it says "not license"
I tried by disabling firewall and also adding a rule but I have not been able to activate it
Could you help me please.. thanks
#2
My university paid for the academic license since May 2020 and today I was told by email that the license was only temporary.... why???.. I need the license working as soon as possible... thanks
#3
Hi Consuelo

I just got back to you by email. The license code you were trying was a temporary license that was provided by someone in our team.

Albert
  




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