[Keisuke.Sakai]

Dear Albert,



Socket Messaging, PC Interface and KAREL are already installed.
However, the customer cannot control the robot from RoboDK.

Do I need PCDK to control the robot from ROBODK?


Best regards,
Keisuke Sakai

[Jeremy]

Hi,

PCDK is another option to control but isn't required if you have the others.

A few questions:
Is the user using the latest version of RDK? 5.2.4
Are all the programs (go_mc.tp, go_mj.tp, etc) loaded on the controller?
Is the driver properly running on the controller?

Would there be a "locking" mechanism on these robots because it's a collaborative version?

Jeremy

[Keisuke.Sakai]

Hi,

PCDK is another option to control but isn't required if you have the others.

A few questions:
Is the user using the latest version of RDK? 5.2.4
Are all the programs (go_mc.tp, go_mj.tp, etc) loaded on the controller?
Is the driver properly running on the controller?

Would there be a "locking" mechanism on these robots because it's a collaborative version?

Jeremy

Hi Jeremy,

I checked with the customer.

RDK is V5.2.4.
The customer has already configured everything according to the steps in the document.
The driver is running.
I don't know if it's running properly. But there are no errors.

There is no "locking" mechanism in this robot.

Best regards,
Keisuke Sakai

[Albert]

Hi Keisuke,

We need more information to better help you.

For example:

• When you start the RDK_S3 program, do you see any issues on the teach pendant?
  
• What is the IP of your robot and the IP of the computer?
  
• Do you see the Fanuc robot web page when you type the IP of the robot on a browser from your computer?
  
• If not, did you properly establish the local connection with your robot?
  
• Can you ping the robot?
  

More tips to troubleshoot these issues here:
https://robodk.com/doc/en/Robot-Drivers....oubleshoot

Albert