[farhan]

i just updated my robodk to the last version and I cant use some of projects on the utilities menu. it always says invalid or expired license. i know my license has not expired, it has hundreds days left. 
could you give me solutions so I can still use the feature with my license?

[Albert]

Did you activate your license on the computer you are trying to use the license?
It is better if you contact us by email using the email you used to purchase the license:
https://robodk.com/contact

[farhan]

okay, i already sent the email to robodk.
i hope this can be resolved soon, cuz I cant use features in this situation

[Albert]

Great, someone from our team should get back to you soon.

[farhan]

Hello, any update about this problem? i still cant use 3D project menu. it still shows an invalid or expired license

[farhan]

Hello. i dont get any update about this this problem either in my email.
due to I cannot use the feature, so I wanna try reinstalling the old version robodk.
do you thing this is happening because i installed the current version roboDK? should go back reinstall old one to solve this problem?

[Albert]

It looks like this problem happens because you installed a newer version of RoboDK that is not supported by your license. You should be able to fix this issue by installing a previous version of RoboDK or by renewing your maintenance.

[farhan]

okay, i should renew maintenance.
i wanna make sure. if i purchase edu license, so i get a license for 2 yr subscription and 1 year of maintenance. in my case, I use the license 1 year and has 1 year left without maintenance (maintenance just covers the first year license). so, if I renew the maintenance, does it mean it will extend my edu license 1 year?

[Albert]

Renewing the educational license will give you another 2 years. Please note that the educational license should be used for educational purposes. You can find more information here:
https://robodk.com/pricing