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Crash when generating program from python script for Yaskawa GP50

#1
Environment:
  • RoboDK Win 64 bit version 5.6.5
  • Windows 11
  • Yaskawa GP50 base robot model

Steps to reproduce:
  • Use Yaskawa GP50 robot
  • Create a python script (in my case I used draw hexagon example)
  • Left mouse button on the python script > Generate robot program (or F6)
  • The application shows loading indicator and suddenly crash

Windows EventViewer shows .NET runtime error and he following application error

Code:
Name of the application that generated the error: RoboDK.exe, version: 5.6.5.23784, timestamp: 0x651e931d
Name of the module that generated the error: RoboDK.exe, version: 5.6.5.23784, timestamp: 0x651e931d
Exception code: 0xc0000005
Error offset 0x000000000a02d9
Process ID that generated the error: 0x0xA798
Start time of the application that generated the error: 0x0x1D9FB4C38609441
Path of the application that generated the error: C:\RoboDK\bin\RoboDK.exe
Path to the module that generated the error: C:\RoboDK\bin\RoboDK.exe
Report ID: 975a2112-9783-495d-91c7-4ebd2ca183eb
Full name package that generated the error:
Application ID related to the package that generated the error:

Many thanks
#2
Can you share the RDK project file that provoked this error?

I'm unable to reproduce this issue using the latest version and the hexagon weld script example.
#3
(10-10-2023, 09:27 AM)Albert Wrote: Can you share the RDK project file that provoked this error?

I'm unable to reproduce this issue using the latest version and the hexagon weld script example.

Yes sure, you can find it in attachment.
I think that the problem is not related to the python script itself, since the crash happens also with default python script.

Thanks


Attached Files
.rdk   GP50_test.rdk (Size: 4.79 MB / Downloads: 101)
#4
I'm unable to reproduce this issue. I recommend you to set the default settings and try again:
  1. Select Tools-Options.
  2. Set Default settings.
If the issue persists, to debug this issue better it would help if you can follow these steps:
  1. Start RoboDK by double clicking the file:
    C:/RoboDK/RoboDK-Debug.bat
  2. Try to reproduce the problem in RoboDK until it crashes.
  3. Right after the crash, provide us with this file:
    C:/RoboDK/bin/RoboDK.debug.txt
#5
(10-10-2023, 11:17 AM)Albert Wrote: I'm unable to reproduce this issue. I recommend you to set the default settings and try again:
  1. Select Tools-Options.
  2. Set Default settings.
If the issue persists, to debug this issue better it would help if you can follow these steps:
  1. Start RoboDK by double clicking the file:
    C:/RoboDK/RoboDK-Debug.bat
  2. Try to reproduce the problem in RoboDK until it crashes.
  3. Right after the crash, provide us with this file:
    C:/RoboDK/bin/RoboDK.debug.txt

I reset the setting to default as you suggested with no luck.
In attachment you can find RoboDK.debug.txt file.

thank you


Attached Files
.txt   RoboDK.debug.txt (Size: 11.05 KB / Downloads: 85)
#6
(10-10-2023, 11:17 AM)Albert Wrote: I'm unable to reproduce this issue. I recommend you to set the default settings and try again:
  1. Select Tools-Options.
  2. Set Default settings.
If the issue persists, to debug this issue better it would help if you can follow these steps:
  1. Start RoboDK by double clicking the file:
    C:/RoboDK/RoboDK-Debug.bat
  2. Try to reproduce the problem in RoboDK until it crashes.
  3. Right after the crash, provide us with this file:
    C:/RoboDK/bin/RoboDK.debug.txt

Tried also with a fresh installation but the crash still occurs.
Tried on another PC and it works.

Let me know if you need further details to diagnose the problem.

Many thanks
  




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