09-05-2024, 12:56 PM
Hi
I have today updated my RoboDK to v5.8.0, and is now getting a "Maintenance expired..." message.
I note that the download website says maintenance expired 01-06-2024.
But at license purchase the maintenance was set to expire at 01-06-2025.
Screenshots attached.
It is my understanding that our 1 year educational licens was including 1 year maintenance licens as well. How to check if this is a database error, mixing up 2025 and 2024?
I have today updated my RoboDK to v5.8.0, and is now getting a "Maintenance expired..." message.
I note that the download website says maintenance expired 01-06-2024.
But at license purchase the maintenance was set to expire at 01-06-2025.
Screenshots attached.
It is my understanding that our 1 year educational licens was including 1 year maintenance licens as well. How to check if this is a database error, mixing up 2025 and 2024?