[closer]

I followed the steps in the manual, but I don't know why I can't connect to RoboDK.

Can you tell me which step went wrong?

KUKA：C4 Control cabinet KR150
RoboDK: Version 5.8

Kuka Robot Settings:
Port number setting 7001
C3 bridge is running
The registry has been modified
ROBODKSYN570  program is running

RoboDK setting:
Kukabridge driver has been selected
The IP address has been modified and the ping status is normal

Question:
Select connection in RoboDK, alarm timeout

[Albert]

I assume you started the RoboDKsync SRC program on the KUKA robot controller. Correct?

Can you try using the latest version of RoboDK and provide us with the same logs?

[closer]

Thank you very much for your answer！Sorry for not seeing your reply in a timely manner due to my recent business trip!

My RoboDK is version 5.8，Is your suggestion to test again with the latest version 5.9? And send the test logs to you？

[Albert]

Yes, that's correct. Let us know if you can provide us with this information.