[yuhaha]

We wanted to convert a program in RoboDK to Python code and then run it, but we encountered an issue.
Let me share the steps we performed and the issue we faced:
We imported the robot's path from Rhino using the RoboDK plugin.
Then, we automatically generated the program by clicking the update button in the Curve Follow Project.
Next, we converted the program to Python code using Post Processor and then chose XArm.
Finally, we ran the generated Python code. Some errors appear mentioning that the xArm is not in the path.
To solve this error we added the xArm library to all program paths and then ran it again.
The new error appeared shown in the screenshot mentioning to contact RoboDK.
Now we are writing to ask you for assistance in resolving this error.

If you need more details, please let me know.

[Albert]

Some post processors don't work well if you use the compiled version. You should contact us by email with this issue (mention this thread) so we can provide you with the correct uncomipled version of the post processor or driver:
https://robodk.com/contact

[yuhaha]

Some post processors don't work well if you use the compiled version. You should contact us by email with this issue (mention this thread) so we can provide you with the correct uncomipled version of the post processor or driver:
https://robodk.com/contact

Hello,
Thank you for your rapid reply.
We already emailed RoboDK and explianed the issue in details a few days ago, but no reply yet.
Is there any other way that we can contact as we are closing to due date of our projects?
Thank you.

[Albert]

I'm unable to find any messages linked to the email you used to register in the forum. Could you please contact us throught he contact form, provide the same email that was used for the purchase and mention this thread?

[yuhaha]

Thank you so much again for the reply.
I just sent a meesage to you via the contact forum. I used the same email which I used for this thread.
Could you please recheck it again?
I also mentioned the email we used for purchasing the licences.
If you need any other information please let me know.
Best wishes,
Yuha

[Albert]

Thank you for letting us know. Someone from the RoboDK team should get back to you and help you solve this issue.