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RoboDK crashes after loading Fanuc robot
#1
Hello guys!

I am facing one problem:

I tried to download Fanuc robot from the library and after I pressed "Download" button, RoboDK crashes. Attached you can find screenshot and debug.txt

Today I have downloaded newest Win64 version but in "About" says its 5.0.0. build 18091-Release date: 2020-07-17

Thanks for support!
Kind regards,
Tom


Attached Files Thumbnail(s)
   

.txt   RoboDK.debug.txt (Size: 4.54 KB / Downloads: 50)
#2
Hi Tom,

This is a known issue on some computers when using Windows. For the time being, I recommend you to use the online library on a browser instead:
https://robodk.com/library
You can download the robot file and drag & drop it in RoboDK to open it.

Can you send us the debug log? It will help us fix this issue.

Albert
#3
Hi Albert,

thank you for replying.

Isn't the log this RoboDK.debug.txt that I attached or do you need another file?

Kind regards,
Tom
#4
Hi Tom,

I'm sorry I missed the debug file. Thank you for sharing it. It will help fix this issue.

Albert
  




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