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RoboDK does not see USB dongle

#1
I can see that the computer recognizes the dongle just fine, but RoboDK doesn’t pick it up. I’ve tried plugging the dongle into my office laptop, and it works as it should there.

I also tested it on my manager's computer, and it works fine there as well.

I’ve tried multiple USB ports on my HP computer, and I even went as far as reformatting and reinstalling Windows 11 Pro, but it hasn't made any difference. 

Do you have any advice?

Best Regards

Stig Lindberg.


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#2
This looks like an issue with the HASP driver.

Please contact us at info@robodk.com
You can also use the Help - Request Support form directly in RoboDK.
  




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