[rnaoki]

Dear [ROBODK],


I hope this message finds you well.
My name is Naoki Nakajima from Uchihama Kasei Co., Ltd.


We are currently experiencing an issue when transferring a program created with RoboDK to a FAIRINO collaborative robot. Although the program data was transferred successfully, we are unable to run the program properly on the actual robot.


We have already tried restarting the FAIRINO robot and converting the program into Lua format again several times; however, these steps did not resolve the issue.


To help you investigate, we have attached the program data used during the actual data transfer. We would appreciate it if you could review it and let us know your feedback.


Thank you very much for your support.


Kind regards, 
Naoki Nakajima

[Albert]

Did you use the latest version of RoboDK and the default post processor for Fairino robots?

What error message you see on the robot controller?

[rnaoki]

Thank you very much for your response.
We are pleased to inform you that the issue has now been resolved, and we are able to proceed without any problems. At this time, no further assistance is required.
If any errors or issues occur again in the future, we will contact you promptly.
Thank you again for your support.
Kind regards,
Naoki Nakajima
Uchihama Kasei Co., Ltd.

[Albert]

Thank you for letting us know. I'm happy to hear the issue is now solved.

Could you let us know how you solved this issue? It will help us add proper tips and guidance in our documentation.