[roboenthusiast12]

I am experiencing an issue where the RoboDK working area appears transparent (blank background). I’m running Ubuntu 24.10 (x86_64) with RoboDK 5.8.0 (trial version). The issue persists despite following installation instructions and verifying dependencies.
System Configuration:

• OS: Ubuntu 24.10 (x86_64)
  
• RoboDK Version: 5.8.0
  
• Python Version: 3.12.6
  
• QMake version 3.1
  
• Qt version 5.15.15
  

[Albert]

Did you ever install RoboDK before? Are you using the default settings?

I recommend you to try using the default settings by following these steps:

1. Select Tools-Options
   
2. Select Set default settings
   
3. Close RoboDK and open again
   

[roboenthusiast12]

I have not used RoboDK on Ubuntu before. As advised, I restarted with default settings by selecting Tools > Options > Set default settings, then closed and reopened RoboDK. Unfortunately, the issue remains the same—I'm still seeing a transparent, empty workspace.

[Albert]

We just updated RoboDK for Ubuntu. Could you try with the latest version?

You can download the latest version of RoboDK here:
https://robodk.com/download

[roboenthusiast12]

same issue persists even after installing new version.

[Albert]

To debug this issue better it would help if you can follow these steps:

1. Close RoboDK
   
2. Start RoboDK by double clicking the file:
   C:/RoboDK/RoboDK-Debug.bat
   (On Linux it would actually be the file: ~/RoboDK/RoboDK-Start-Debug.sh )
   
3. Try to reproduce the problem in RoboDK.
   
4. Right after the crash, send me this file:
   C:/RoboDK/bin/RoboDK.debug.txt
   (on Linux, you may see this on the console you used to run the SH file)