[chris.kolar]

Hello, I downloaded a trial version for Windows 11. The app crashes almost immediately every time I try to open from the normal app or from the safe batch files. I have followed every forum in here on resolution including updating to the latest graphics card driver for Windows 11. Could you please help? Here is the debug file:

14:13:49.582 (+0 ms): RoboDK v5.9.5 debug file RoboDK.debug.txt, started on 15-01-2026-14:13:49.582
14:13:49.582 (+0 ms): Debug: OS:  WIN64
14:13:49.582 (+0 ms): Debug: Date build:  Jan  3 2026
14:13:49.582 (+0 ms): Debug: Qt Version (compiled):  5.15.10
14:13:49.582 (+0 ms): Debug: Qt Version libs in use (runtime):  5.15.10
14:13:49.582 (+0 ms): Debug: Main process ID:  1468
14:13:49.582 (+0 ms): Debug: Thread ID:  0x235c
14:13:49.629 (+47 ms): Debug: Processing event...
14:13:49.629 (+0 ms): Debug: Starting RobotTools...
14:13:49.629 (+0 ms): Debug: Loading settings...
14:13:49.629 (+0 ms): Debug: Setting up default settings...
14:13:49.629 (+0 ms): Debug: Default settings set
14:13:49.629 (+0 ms): Debug: Reading saved settings...
14:13:49.641 (+12 ms): Debug: Failed to get parameter from ini file
14:13:49.641 (+0 ms): Debug: Failed to get parameter from ini file
14:13:49.641 (+0 ms): Debug: Settings loaded
14:13:49.647 (+6 ms): Warning: link #SVGID_83_ is undefined!
14:13:49.647 (+0 ms): Warning: link #SVGID_83_ is undefined!
14:13:49.647 (+0 ms): Warning: link #SVGID_83_ is undefined!
14:13:49.647 (+0 ms): Warning: link #SVGID_50_ is undefined!
14:13:49.647 (+0 ms): Warning: link #SVGID_83_ is undefined!
14:13:49.647 (+0 ms): Warning: link #SVGID_50_ is undefined!
14:13:49.647 (+0 ms): Warning: link #SVGID_83_ is undefined!
14:13:49.647 (+0 ms): Warning: link #SVGID_50_ is undefined!
14:13:49.661 (+14 ms): Debug: Lang file not found:  "C:/RoboDK/Lang/qt_en.qm"
14:13:49.661 (+0 ms): Debug: Statusbar:  "Language set to English"
14:13:49.661 (+0 ms): Debug: Updating recent files menu...
14:13:49.677 (+16 ms): Debug: Created language menu
14:13:49.695 (+18 ms): Debug: Setting slider style...
14:13:49.695 (+0 ms): Debug: Done
14:13:49.705 (+10 ms): Debug: Image_Mix Warning 2nd image is larger  ":/img/python.svg"  ":/img/tagadd.png"
14:13:49.710 (+5 ms): Debug: Trying to set up SpaceMouse...
14:13:49.710 (+0 ms): Debug: SpaceMouse setup done
14:13:49.725 (+15 ms): Debug: Setting up graphics...
14:13:49.725 (+0 ms): Debug: Setting up main window...
14:13:49.741 (+16 ms): Debug: Starting main window...
14:13:49.761 (+20 ms): Debug: LC start...
14:13:49.761 (+0 ms): Debug: LC message:  LC device not found
14:13:49.761 (+0 ms): Debug: Dongle not found or cannot read
14:13:49.761 (+0 ms): Debug: LC start...
14:13:49.761 (+0 ms): Debug: LC message:  LC device not found
14:13:49.761 (+0 ms): Debug: Dongle not found or cannot read
14:13:49.769 (+8 ms): Debug: Loading plugin:  "CollisionFreePlanner"
14:13:49.769 (+0 ms): Debug: "AddinManager.dll"
14:13:49.771 (+2 ms): Debug: "AppLoader.dll"
14:13:49.772 (+1 ms): Debug: "CollisionFreePlanner.dll"
14:13:49.773 (+1 ms): Debug: Loading plugin file:  "CollisionFreePlanner.dll"
14:13:49.773 (+0 ms): Debug: Loading plugin  "CollisionFreePlanner"
14:13:49.773 (+0 ms): Debug: Using settings:  ""
14:13:49.773 (+0 ms): Debug: Setting up the status bar
14:13:49.777 (+4 ms): Debug: Inserting menu at the end of the utilities menu
14:13:49.777 (+0 ms): Debug: Setting up the menu bar
14:13:49.778 (+1 ms): Debug: "OPC-UA.dll"
14:13:49.779 (+1 ms): Debug: "PluginAttachObject.dll"
14:13:49.779 (+0 ms): Debug: "PluginAttachView.dll"
14:13:49.780 (+1 ms): Debug: "PluginDisplayPanel.dll"
14:13:49.781 (+1 ms): Debug: "PluginIOMonitor.dll"
14:13:49.781 (+0 ms): Debug: "PluginLockTCP.dll"
14:13:49.782 (+1 ms): Debug: "PostProcessorEditor.dll"
14:13:49.783 (+1 ms): Debug: "RobotPilot.dll"
14:13:49.783 (+0 ms): Debug: List of LOADED plugins:
14:13:49.783 (+0 ms): Debug:      "CollisionFreePlanner"
14:13:49.783 (+0 ms): Debug: Done list of plugins
14:13:49.783 (+0 ms): Debug: Loading plugin:  "AddinManager"
14:13:49.783 (+0 ms): Debug: "AddinManager.dll"
14:13:49.784 (+1 ms): Debug: Loading plugin file:  "AddinManager.dll"
14:13:49.810 (+26 ms): Warning: link #SVGID_83_ is undefined!
14:13:49.810 (+0 ms): Warning: link #SVGID_50_ is undefined!
14:13:50.015 (+205 ms): Debug: "AppLoader.dll"
14:13:50.015 (+0 ms): Debug: "CollisionFreePlanner.dll"
14:13:50.015 (+0 ms): Debug: "OPC-UA.dll"
14:13:50.015 (+0 ms): Debug: "PluginAttachObject.dll"
14:13:50.015 (+0 ms): Debug: "PluginAttachView.dll"
14:13:50.015 (+0 ms): Debug: "PluginDisplayPanel.dll"
14:13:50.016 (+1 ms): Debug: "PluginIOMonitor.dll"
14:13:50.016 (+0 ms): Debug: "PluginLockTCP.dll"
14:13:50.016 (+0 ms): Debug: "PostProcessorEditor.dll"
14:13:50.016 (+0 ms): Debug: "RobotPilot.dll"
14:13:50.016 (+0 ms): Debug: List of LOADED plugins:
14:13:50.016 (+0 ms): Debug:      "CollisionFreePlanner"
14:13:50.016 (+0 ms): Debug:      "Addin Manager"
14:13:50.016 (+0 ms): Debug: Done list of plugins
14:13:50.016 (+0 ms): Debug: Statusbar:  "Loaded 2 plugins"
14:13:50.016 (+0 ms): Debug: Reading preferred layout settings...
14:13:50.016 (+0 ms): Debug: Done
14:13:50.016 (+0 ms): Debug: Closing splash window
14:13:50.017 (+1 ms): Debug: Updating window title...
14:13:50.017 (+0 ms): Debug: Entering main loop
14:13:50.042 (+25 ms): Warning: Vertex shader for simpleShaderProg (MainVertexShader & PositionOnlyVertexShader) failed to compile
14:13:50.042 (+0 ms): Warning: Fragment shader for simpleShaderProg (MainFragmentShader & ShockingPinkSrcFragmentShader) failed to compile
14:13:50.044 (+2 ms): Warning: QGLShaderProgram: shader programs are not supported
14:13:50.044 (+0 ms): Critical: Errors linking simple shader:
14:13:50.044 (+0 ms): Warning: Vertex shader for blitShaderProg (MainWithTexCoordsVertexShader & UntransformedPositionVertexShader) failed to compile
14:13:50.044 (+0 ms): Warning: Fragment shader for blitShaderProg (MainFragmentShader & ImageSrcFragmentShader) failed to compile
14:13:50.044 (+0 ms): Warning: QGLShaderProgram: shader programs are not supported
14:13:50.044 (+0 ms): Critical: Errors linking blit shader:
-> Solution: Please install your graphics card drivers. If you are running on a Virtual Machine (VM) or your PC can't process graphics card, please start RoboDK by running this file:
    C:/RoboDK/RoboDK-Safe-Start-VM.bat
    More information here: https://robodk.com/doc/en/Basic-Guide.ht...hootIssues