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dobot magician connection

#1
I searched this forum but couldn't find an answer. I want to send a programm to the dobot but it won't response. I connected the dobot by COM3. When I click move joints it moves once. But a example programm only works in simulation. The dobot self won't move. Any answers about this?
#2
Have you tried updating the dobot magician's firmware?
  




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