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License Problems - Connection to license not possible

#1

.png   2025-04-16_08h16_31.png (Size: 72.99 KB / Downloads: 30)

Als you can see on the attached image, I am not possible to connect with my network license. The error message is "connection not possible"

I am using a Lenovo notebook with Windows 11 from my company.

I also tried it on another device, my private MacBook - there I have the same error message.

Can you please help? I am working on a very important customer project and with every day I cannot use RoboDK we are wasting time and the project might be delayed.

Thanks!
#2
Please make sure you have a stable internet connection and that your firewall is not blocking RoboDK.
Here is our license guide: https://robodk.com/lic-FAQ

If you are still experiencing issues, please contact us at https://robodk.com/contact
  




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