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License renewal not working valid until 1970-jan-01
#1
Hi,

last week we renewed our RoboDk license, the confirmation email says:

'This is a subscription license, valid until 1970-Jan-01'
The title bar on the RoboDK application says: [b]LICENSE EXPIRED[/b]

It looks like its stuck at the lincense server side!?

Can you guys help us sorting out the license renwal !?

like to hear from you guys A.S.A.P.

Regards De Besturing
#2
We just fixed the renewal issue with your license. It should work now.

Let us know if you still have issues.
#3
(09-28-2022, 11:19 AM)Albert Wrote: We just fixed the renewal issue with your license. It should work now.

Let us know if you still have issues.


yes, it works :)
thank you for your quick response and fix.
#4
(09-28-2022, 11:19 AM)Albert Wrote: We just fixed the renewal issue with your license. It should work now.

Let us know if you still have issues.

Hi Albert,

Concerning our license there seems to be a hick-up, as of yesterday the status now says Trial 6 days left,  Could you peek at what's happening on the license server side so the problem can be resolved?

Thanx De Besturing
#5
It should be fixed now. Can you confirm.

Jeremy
Find useful information about RoboDK and its features by visiting our Online Documentation and by watching tutorials on our Youtube Channel


#6
(10-25-2022, 07:00 PM)Jeremy Wrote: It should be fixed now. Can you confirm.

Jeremy
Hi Jeremy, 

It is working at least the trial version is now a professional license. From my recollection this should be an educational license since we’re a non profit organisation. Like to hear from you!

regards De Besturing!
#7
Hi De Besturing,

Thanks a lot for your honesty.

I'll fix that up.

Jeremy
Find useful information about RoboDK and its features by visiting our Online Documentation and by watching tutorials on our Youtube Channel


  




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