[connorm]

Hello,

I have a Yaskawa HP5 robot with a NX100 controller that I'm trying to connect to RoboDK for live control. I followed this documentation to set up everything on the RoboDK side. I'm able to ping the IP address set in my controller from RoboDK successfully, but trying to connect or get position gives me the error "robot took too long to respond sending again" and then Connection problems."

To make sure I have the controller set up correctly, I tested manually sending messages to the controller with Python. I can send and request information as well as command movements, so it seems like I have the controller setup correctly.

I'm using RoboDK 5.6.1 with a professional license and the MotomanHSE driver.

Here's the full log:

Code:

Starting robot driver: C:/RoboDK/api/robot/MotomanHSE.exe
Starting...
ErrorSMS:RoboDK driver for Motoman v4.8.3 (HSE and Serial)
Loading settings: C:/Users/Connor/AppData/Roaming/RoboDK-Drivers/MotomanHSE.exe.ini
Default Tool ID: 0
Default Joint Speed (mm/s): 10
Default Linear Speed (mm/s): 5
Big Endian communication: No
Number of external axis 0
External axis control group 1
External axis control group is base: False
Robot control group 1
Serial timeout: 250 ms
Serial pause: 25 ms
SERIAL_BAUD: 9600
SERIAL_DATA_BITS: 8
SERIAL_PARITY: 2
SERIAL_STOPBITS: 1
SERIAL_FLOW_CONTROL: 0
Not connected
Sending command...
Using high speed ethernet protocol.
Connecting to E-Server
Working...
Using 0 external axes
Using system with 6 axes
Working...
robot took too long to respond sending again (repeats 15x)
Connection problems

The relevant connection settings on the controller are:

• Network: Ethernet
  
• TCP: Used
  
• Standard port protocol: 
  • I've tried both the default FC1 and changed to BSC. BSC is what worked in my Python test.
    
• Host Control: Enable
  

• Parameter FD078 (Ethernet WWW):
  • I've tried both the default of off and changed to on. On is what worked in my Python test.
    

• Data Bits: 8
  
• Stop Bits: 1
  
• Parity: Even
  
• Baud Rate: 9600
  

I think that details every setting related to connection that I've even considered changing. How can I get live control from RoboDK?

[Albert]

Did you properly enter the pulses/degree ratio by importing the ALL.PRM file to your project?

Is the robot key on the teach pendant set to remote?

[connorm]

Did you properly enter the pulses/degree ratio by importing the ALL.PRM file to your project?

Is the robot key on the teach pendant set to remote?

Yes and yes. I turned off my firewall and now I get this whenever I try to connect/get position/move joints:

Code:

Sending command...
Using high speed ethernet protocol.
Connecting to E-Server
Working...
Using 0 external axes
Using system with 6 axes
Working...
Connection problems

[Albert]

It will be better if you can contact us by email so we can troubleshoot this issue: https://robodk.com/contact.