This issue should be fixed now. We had intermittent issues with our server today. We are working to prevent this issue from happening again. We are sorry for the trouble this may have caused.
The problem should be fixed now. If the problem persists, can you send us an email with your license code? We can double check.
Hi, the problem is also still unsolved on our side. Which email should I send to?
You can send us an email at firstname.lastname@example.org if you have issues. Make sure you properly entered the license code and you are using a recent version of RoboDK.
Hello, we have the same issue. The software is installed on a MacBook Air and on a windows virtual machine on a MacBook Pro trough parallels desktop.
In both cases we get the unable to connect message, and o both the machines we are not able to deactivate the license.
Hi, in RoboDK go to Help-> Request support or send an email to email@example.com. I can help you with your issues.
Please mention my name on the email.