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RoboDK fails to start

#1
Tried what I could find in other threads. Attached file has some screen shots. This is fresh install of RoboDK.


Attached Files
.docx   RoboDK_Crash1.docx (Size: 827.89 KB / Downloads: 53)
#2
If you are using RoboDK on a virtual machine this issue is probably related to graphic card drivers.

You should be able to start RoboDK by double clicking on this file:
C:/RoboDK/RoboDK-Safe-Start-VM.bat
#3
Using this bat file works the same. RoboDK starts and then closes immediately. Lenovo laptop with Intel Iris Xe Graphics (v31.0.101.5388) & NVIDIA RTX A2000 Laptop GPU, driver version V31.0.15.3818? Maybe a DLL?
#4
If RoboDK still crashes on startup I recommend you to install the latest graphics card drivers. If the issue persists, to debug this issue better it would help if you can follow these steps:
  1. Close RoboDK
  2. Start RoboDK by double clicking the file:
    C:/RoboDK/RoboDK-Debug.bat
  3. Try to reproduce the problem in RoboDK until it crashes.
  4. Right after the crash, provide us with this file:
  5. C:/RoboDK/bin/RoboDK.debug.txt
#5
Attached is the debug file.
.txt   RoboDK.debug.txt (Size: 2.34 KB / Downloads: 40)
#6
This is definitely an issue with the drivers of your graphics card. I recommend you to install suitable drivers for your computer or your Virtual machine.
  




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