[jacobg]

When i try opening up RoboDK it shuts down immediately.
I ran the RoboDK Debug.bat for you guys. Here is the output:

[Alex]

can you try runninng C:\RoboDK\RoboDK-Safe-Start-VM.bat?

[Albert]

You yould update the drivers of your graphics card.

Unless you have an old computer you should not have any issues using RoboDK. This issue can also happen if you are using RoboDK through a Remote Desktop session or a Virtual Machine.

[Pradnil Kamble]

We are facing the same issue. The error message is: 'RoboDK No Longer Works. A problem prevented this program from running correctly'

We have the latest graphic drivers and we are using remote desktop (which we have always used).

[LMH_]

I am also facing the issue this morning, was working fine yesterday. I'm getting an error message Unable to access file 'C:/Documents/RoboDk/Mecademic-Meca500-R3.robot' although the station I am trying to load is not using this robot

[Albert]

Can you delete the Mecademic robot model and download it again from our library?
Are you having this crash with the latest version of RoboDK?

To debug this issue better it would help if you can follow these steps:

1. Close RoboDK
   
2. Start RoboDK by double clicking the file:
   C:/RoboDK/RoboDK-Debug.bat
   
3. Try to reproduce the problem in RoboDK until it crashes.
   
4. Right after the crash, provide us with this file:
   C:/RoboDK/bin/RoboDK.debug.txt 
   

[LMH_]

All is working now thank you, I updated to the latest version and ran the debug

[Albert]

Great, thank you for your feedback.