[xwtarr]

Hi,

I installed the free trial version of RoboDK yesterday. Today it will not open at all. The gui begins to load but eventually does not respond. Will not work if I try to open my project from yesterday or open the program without any projects.

I tried to uninstall and reinstall the program but that had no effect either.

I also tried to run RoboDK-Debug.bat but again it would just open the gui and not respond.

   

[Vineet]

Hello,

Since you already tried to run RoboDK-Debug.bat, can you share the log which you will find here: C:/RoboDK/bin/RoboDK.debug.txt

[xwtarr]

Had to run again but please see my attachment


  RoboDK.debug.txt (Size: 2.58 KB / Downloads: 408)

[Albert]

This problem is related to your graphics card drivers. You should be able to start RoboDK safely by running this file:
C:/RoboDK/RoboDK-Safe-Start.bat

To fix the problem you see with the default build I recommend you to update your graphics card drivers. You may experience similar issues if you are using a virtual machine or a remote desktop connection.

[xwtarr]

Looks like that did the trick. Thanks!