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UR Update Robot Kinematics Problem

I follow the instruction:
1. Retrieve a URP file generated using the real robot (not using RoboDK or the UR simulator)
2. Open your robot in RoboDK. You'll find your UR robot in the RoboDK library. You can also use a UR robot available in one of your existing RoboDK stations.
3. Select Tools-Run Script
4. Select UR_LoadControllerKinematics
5. Select the URP file extracted from the robot controller.

But I receive an error message as attached.
Unknown problem</strong></font><br><br>Warning! Something went wrong

Any idea about the error and how to resolve?

the robot is UR5.

kinematics data of the robot from the urp(XML) file is "
<kinematics status="LINEARIZED" validChecksum="true">
    <deltaTheta value="7.991692711442622E-6, -0.599209568951636, 0.4506746961834843, 0.14848473378127594, -5.5415494813609856E-5, -7.305447195710309E-5"/>
    <a value="1.399546816841263E-4, -0.35120184643320124, -0.38786292853944376, -4.273358991816386E-5, 7.642061964217781E-5, 0.0"/>
    <d value="0.08913752400056628, 97.60938203538582, -101.5834121134345, 4.084694593149613, 0.09495084263757389, 0.08252276135589914"/>
    <alpha value="1.5693906799900081, -0.002457192711194601, 0.014602062455042546, 1.5701268114953253, -1.5682250386481154, 0.0"/>
    <jointChecksum value="-303693851, -1959093742, -1008485071, -1321378639, 1102103965, -1109022558"/>
Did you properly choose the robot in RoboDK? Note that the Universal Robots UR5 is not exactly the same as the UR5e.

With the latest version of RoboDK you can simply drag and drop the URP file in RoboDK. Make sure to first load your robot.

If you still have issues it would be better if you can provide the URP file so we can better help you troubleshoot.
I use the UR5 library for sure.
I have updated the RoboDK from V5.2.1 to the latest version V5.2.2. then, I have retried by drag and drop of the urp file to the project and it finally worked.

Hi there, I'm having difficulties updating my UR5e's robot specific kinematics into RoboDK and wondered if I am doing something incorrect.  

I have followed the procedure and have retrieved urcontrol.config from the UR5e's controller (image 1), chosen the UR5e robot from RoboDK's library, selected UR_LoadControllerKinematics from Tools-Run Script, and then finally tried to import the file into RoboDK by dragging and selecting it but no pop-up confirmation has appeared; as shown in the RoboDK manual. 

I've double checked in the parameters window in the UR5e panel (Image 2) by selecting Use controller kinematics but an error message pops-up as shown. 

Kind Regards

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