[jessicat]

Hello,

I am trying to connect a UR5e through ethernet (through ethernet to USB-C adapter) to a MacBook Air. The ping to the IP of the robot is successful but the connection gets stuck on "Waiting...". The robot is in remote control mode and I have tried connecting with and without UR's Ethernet/IP Adapter enabled. I have ensured that my computer and the robot are using the same subnet mask (255.255.0.0). The IP of the robot is set to 192.168.0.1 and the port is set to 30000. Any help would be greatly appreciated.

[Albert]

Are you using Windows OS on a Mac? If so, I recommend you to disable the Windows Firewall.

What IP are you setting your computer or adapter to? It should be reachable within the same Network. You can find more tips for troubleshooting Network connections here:
https://robodk.com/doc/en/Robot-Drivers....oubleshoot