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Connection problems between RoboDK and NX100 motoman controller

I'm having some problems connecting RoboDK to NX100 Motoman controller.  I have followed all the steps in here and made a ping test. The communication between my computer and the controller was successfully done. However, I still couldn't connect and didn't figure out a way to fix it while I succeeded in connecting RoboDK with DX100 and YRC1000 controllers. Can you guys suggest to me some solutions for these problems?


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