[rohith01]

Hi,

My company has a license for RoboDK - however when I try to activate the license, it throws an error as attached.

Kindly let me know how to activate the license and solve this issue. 

Thanks,
Rohith

[Alex]

You can follow the instructions here: https://robodk.com/lic-FAQ

[rohith01]

You can follow the instructions here: https://robodk.com/lic-FAQ

I tried all the instructions - however I get the same error. I believe we'd have to either renew our maintenance or try older versions of RoboDK. How do I do that?

[Albert]

You can find links to download older versions of RoboDK here:
https://robodk.com/whatsnew?Dw

[rohith01]

You can find links to download older versions of RoboDK here:
https://robodk.com/whatsnew?Dw

Hi Albert, I tried a much older version (5.5.1) and got the same error. Can we get a software/license maintenance so that we can use the newer versions as well?

[Albert]

This issue may be related to your computer not being able to connect to the RoboDK server to check the license.

You can send us a request at info@robodk.com with your license code and a link to this forum thread so we can better investigate the issue.