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License verification fails

#1
My license verification always fails saying it can't be used without an internet connection. (I obviously have internet)

Is there a way I can fix this ?

Thanks,
Camille
#2
Hi Camille,

Have you taken a look at this FAQ? https://robodk.com/lic-FAQ
Please read the Forum Guidelines before posting!
Find useful information about RoboDK by visiting our Online Documentation.
#3
Hi Sam,

Yes I have and nothing worked !

Something I did on my computer must have interfered because the license used to work and now it does not. But I can't figure out what changed.
#4
Please contact us using RoboDK->Help->Request support so that we can better investigate.
Please read the Forum Guidelines before posting!
Find useful information about RoboDK by visiting our Online Documentation.
#5
This redirect me on the forum, is it supposed to do something else?
#6
You may have a firewall blocking the license check from RoboDK.

Contact us at info@robodk.com so we can better help you.
  




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